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Film highlights telephone revolution in Asia's emerging markets
A new documentary film just produced by TVE Asia Pacific (TVEAP) highlights a communication revolution happening in Asia's emerging telecommunication markets. Tens of millions of Asians from low income backgrounds are getting connected to each other -- and to the information society -- by regularly using and/or owning telephones. And when it comes to using phones, the film says, people at the bottom of the income pyramid are not different from anyone else. Even more than , they value the enhanced personal security, including emergency communications, and social networking benefits. Increasingly, poor people are not contented with just using public phones or shared access phones (belonging friends or family). They see a utility and social value of having their own phones.
These fascinating insights into Asians' tele-use at the bottom of the pyramid emerged from LIRNEasia's large representative sample survey of telephone use at BOP in India, Pakistan, Philippines, Sri Lanka and Thailand – five 'emerging economies' which, between them, have almost 400 million poor. As the film, titled Teleuse@BOP, points out, the survey confirmed some known trends, while challenging conventional wisdom on several fronts. The findings completely debunked the myth that half the world has never used a telephone, says LIRNEasia's lead economist Dr Harsha de Silva.
The survey also found that men and women use phones pretty much the same way at the bottom of the pyramid. Says Ayesha Zainudeen, Senior Researcher, LIRNEasia: "There are almost no differences between men and women -- except in the case of Pakistan, where you have the cultural factors playing in." The film will be premiered at the Third Global Knowledge Conference (GK3) in Kuala Lumpur, Malaysia, from 11 to 13 December 2007. It will be part of an interactive quiz that LIRNEasia and TVE Asia Pacific will jointly present during the global event, expected to attract 2,000 participants. Focusing on the theme "Emerging People, Emerging Markets, Emerging Technologies", GK3 will connect those in governments, business, civil society and academia engaged in using ICT tools for meeting the real world’s needs — to reduce poverty, increase incomes, create safer communities, create sustainable societies and support youth enterprise, etc.
The survey, carried out with the market research company A C Nielsen, involved nearly 9,000 individuals covering both genders and across the urban-rural divide. Most respondents were from households at the bottom of the income pyramid. Some of them already owned their phones; others were aspiring to buy one; a few were happy using public phones or other people's phones. The telecom industry believes that the next billion phone subscribers will come mostly from the emerging markets. Therefore, understanding tele-use at the bottom of the pyramid becomes very important.
The film interviews the head of Sri Lanka's leading mobile phone company, Dialog Telekom, who acknowledges using survey findings to further customise products to suit aspirations at the bottom of the pyramid. As with all TVEAP films, Teleuse@BOP will be available to broadcast, civil society and educational users without a license fee. Both LIRNEasia and TVE Asia Pacific are members of the Global Knowledge Partnership (GKP), conveners of the GK3 platform.
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The survey, supported by Canada's 
